Frequently asked questions

Where can I ship my pet?
Any major airport with planes large enough to carry your pet's travel container.

Are there any restrictions in shipping?
The airlines will have embargoes announced in the USA once the temperature goes above 85 degree F or below 45 degree.

Can I still ship my pet if there is an embargo?
Yes, we can fly your pet at least to14 major airports in the USA.

Is there any quarantine in the USA?
Yes, but only if you ship your pet to Hawaii.

Shall we feed the pet on the day of the flight?
No, nothing in the morning of the flight.

When is my pet leaving?
Most airlines leave in the morning to the USA.

Can I put two animals in the crate?
Only if they are younger than 3 months or you have a letter from your veterinarian confirming that both animals MUST travel together.

Where do my animals travel on the plane?
They are travelling in a special pressurized temperature controlled compartment with the advantage of being last on and first of.

For any other question contact us.